For Airbnb & VRBO hosts

Every stay deserves a concierge.

Even a one-bedroom cottage can feel like a five-star hotel. Your private concierge welcomes every guest and answers every question, from the wifi to the best breakfast in town, at any hour. You finally get to sleep.

7 days free. No card, no software, no calls. Ready in 2 days.

An elegant concierge in a navy suit holding open the door of a small cottage at duskAt your service, 24 hours
★★★★★ The five-star treatment

What your guests feel.

The kind of service that used to belong to grand hotels, now at your front door.

On arrival

A warm welcome

Check-in steps, the porch light, where to park. Guests walk in knowing exactly what to do.

During the stay

Every answer in seconds

Wifi, the hot tub, the thermostat, the coffee maker. Answered at 2pm or 2am, in any language.

Around town

Your insider picks

Your favorite breakfast, the trail with the view, what's open late. Like a hotel concierge who knows the town.

What it gives you

From 11pm texts to 8am coffee.

The questions don't stop. They just stop coming to you.

  • No more answering the wifi password for the fortieth time
  • Fewer confused check-ins, and fewer four-star reviews because of them
  • One calm morning note with only what truly needs you
  • Your evenings, your weekends and your sleep, back
A host sitting up in bed at midnight, rubbing her forehead as guest messages pile up on her phone 11:58 PM · Before
The same host the next morning, smiling on her porch swing with coffee, phone face down 8:05 AM · With Concierge
⟷

Drag the line to give her a concierge.

Try it yourself

Be the guest.

Ask the Juniper Cabin's concierge anything a guest would.

The Juniper Cabin is a sample rental made up for this demo. Yours is built from your real listing, your house manual and the answers you give most.

Concierge · The Juniper Cabin● Answers in seconds
★★★★★ The math

Five-star service for $29 a month.

The usual answer is a co-host, and co-hosts typically take 10 to 30 percent of your rental income.

We count about 4 minutes per question, including the interruption.

Your hours a year on guest questions87
A co-host at 20%, per year$7,200
Concierge, per year$348

A co-host does more than answer questions. But the questions are where your hours and your sleep go.

How it works

Four steps. Only one is yours.

  1. Paste your listing link

    Airbnb, VRBO or your own website. Add the questions guests ask most, if you like.

  2. We build your concierge

    It learns your listing, house rules and neighborhood. A real person checks every answer.

  3. You get your link and your card

    Add the link to Airbnb's scheduled check-in message, and set the printed card by the door.

  4. Guests ask. You rest.

    Seven days free. Keep it for $29 a month, or simply let it go.

Questions hosts ask

Before you ask.

Does it answer inside the Airbnb app?

No, which keeps things simple and within Airbnb's rules. Guests open it from the link in your scheduled check-in message or the card by the door. Your Airbnb inbox gets quieter because the questions go to the concierge instead.

What happens when it doesn't know an answer?

It tells the guest it's checking with you, and the question lands in your morning note. If something sounds urgent, like a leak or a lockout, it gives the guest your emergency number right away.

Will it give out my door code?

Never. It tells guests where to find the code in their Airbnb check-in message and how to use the keypad.

Is it AI?

Yes. It's trained only on your listing, your house rules and what you tell us. A real person reviews it before it goes live, and you can change any answer by replying to an email.

I host several properties.

Each one gets its own concierge and its own card, so the lake house never hands out the cabin's wifi.

What do I need to do?

Paste your listing link. If you'd like it extra sharp, list the questions guests ask you most.